Mother Sparsh Baby Care Range!!

FREQUENTLY ASKED QUESTIONS


Click on some of the most frequently asked questions 

below to see if we have your answer.

Do I need to create an Account on Mother Sparsh to place an order?

You will need to register on the site to place an order.

How do I track my order once it is placed?

Step 1: You will receive an order confirmation on Email and SMS on the registered email address and Phone Number.


 Step 2: As soon as the order is shipped you will receive another email and SMS on your registered number with the tracking details. You can also log into your account and view the shipping details. 

How do I choose products that are suitable to my needs?

Our product consultants are available to assist you regarding any such issues. You are requested to call us on 0171-3055255 or write to us on info@mothersparsh.com.

What are the payment options that I can avail of while placing an order?

  • Currently the following payment options are enabled. 
  • Credit Cards (Visa / Master) 
  • Net Banking across Banks 
  • Debit Cards (Visa / Master) 
  • Cash On Delivery

Which credit/ debit cards does Mother Sparsh support?

Payments are accepted through certified third party payment gateways. Currently all Visa and Master Credit cards will be accepted

How do I know that my credit/ debit card payment is safe?

Payments are accepted through certified third party payment gateways. These gateways are certified for all security aspects.

Can I pay through Net banking? What is the procedure?

Yes, one can pay through net banking. You need to select net banking as an option on the checkout page and you will be redirected to the payment gateway. You will need to select net banking and the bank you wish to pay from and make the payment.

Where all does Mother Sparsh deliver?

We deliver across the PAN India. These deliveries are made through reputed courier companies.

What is the delivery timeline or my order?

The general delivery timeline is 5 to 8 business days (metro cities) and 15 to 21 business days (non-metro cities) depending on the delivery address pin code.

Is there a charge for delivery?

There is a minimal fee of Rs.40 for orders up to Rs.499. Delivery is free for all orders above Rs.499 across the country.