Do I need to create an Account on Mother Sparsh to place an order?
You will need to register on the site to place an order.
How do I track my order once it is placed?
Step 1: You will receive an order confirmation on Email and SMS on the registered email address and Phone Number.
Step 2: As soon as the order is shipped you will receive another email and SMS on your registered number with the tracking details. You can also log into your account and view the shipping details.
How do I choose products that are suitable to my needs?
Our product consultants are available to assist you regarding any such issues. You are requested to call us on +91-9138443932
or write to us on email@example.com
What are the payment options that I can avail of while placing an order?
Currently the following payment options are enabled. Credit Cards (Visa / Master), Net Banking across Banks, Debit Cards (Visa / Master) and Cash On Delivery.
Which credit/ debit cards does Mother Sparsh support?
Payments are accepted through certified third party payment gateways. Currently, all Visa and Master Credit cards are accepted.
How do I know that my credit/ debit card payment is safe?
Payments are accepted through certified third party payment gateways. These gateways are certified for all security aspects.
Can I pay through Net banking? What is the procedure?
Yes, one can pay through net banking. You need to select net banking as an option on the checkout page and you will be redirected to the payment gateway. You will need to select net banking and the bank you wish to pay from and make the payment.
Where all does Mother Sparsh deliver?
We deliver across the PAN India. These deliveries are made through reputed courier companies.
What is the delivery timeline of my order?
The general delivery timeline is 3 to 7 business days (metro cities) and 15 to 21 business days (non-metro cities) depending on the delivery address pin code.
Is there a charge for delivery?
A minimum fee of 49 for orders up to 398 has to be paid by the customer. There is no delivery fee on orders above 399 across all over India.